INFORMATION

KICK IN THE EYE IS AN INDEPENDENT ALTERNATIVE JEWELLERY BRAND DESIGNED AND HANDMADE BY ANTONIA PANTAZIS FROM HER STUDIO BASED IN MELBOURNE, AUSTRALIA.

EACH PIECE IS MADE TO ORDER AND THE PRODUCTION TIME MAY BE UP TO 3 WEEKS.

AS FOR THE HANDMADE NATURE OF THE ITEMS, FLAWS SUCH AS VISUAL IMPERFECTIONS MAY BE PRESENT BUT DO NOT INTERFERE WITH THE QUALITY OR COMFORT OF THE JEWELLERY.  ALTHOUGH EACH ITEM FOLLOWS THE SAME FORMAT OF PRODUCTION, ONE MAY VARY SLIGHTLY FROM THE NEXT.

ALL ITEMS ARE 100% STERLING SILVER.

KICK IN THE EYE MAKES A CONSCIOUS EFFORT TO USE METAL STOCKED FROM RECYCLED STERLING SILVER SUPPLIERS WHERE POSSIBLE, AS TO NOT ACTIVELY SUPPORT THE MINING INDUSTRY. 


SHIPPING
THERE IS A FLAT RATE CHARGE OF $12.00 FOR EACH ORDER SHIPPED TO ANY LOCATION WITHIN AUSTRALIA. EACH PACKAGE IS SENT VIA EXPRESS AUSTRALIA POST. ALL ORDERS ARE TRACKED.

FOR ANY OTHER COUNTRY WORLDWIDE THERE IS A FLAT RATE CHARGE OF $20.00 (AUSTRALIAN DOLLARS). THESE WILL BE SENT THROUGH AUSTRALIA POST, ECONOMY AIR MAIL. ALL ORDERS ARE TRACKED.


PLEASE CONTACT KICK IN THE EYE AT KICKINTHEEYEJEWELLERY@GMAIL.COM FOR ANY OTHER SHIPPING ENQUIRIES.


PAYMENT
ALL PRICES ARE IN AUSTRALIAN DOLLARS.

KICK IN THE EYE ACCEPTS SECURE PAYMENTS THROUGH PAYPAL AND STRIPE - WHICH COVERS VISA, MASTERCARD, AMERICAN EXPRESS AND MOST OTHER CREDIT OR DEBIT CARDS.


RETURNS
RETURNS FOR ALL STANDARD NON-CUSTOMISED PRODUCTS [SUCH AS NECKLACES AND BRACELETS] WILL BE ACCEPTED WITHIN 14 DAYS OF THE PRODUCT BEING DELIVERED. STORE CREDIT WILL BE ISSUED TO THE CUSTOMER ONCE THE RETURN IS RECEIVED. THE TRACKED SHIPPING COSTS BACK AND FORTH WILL BE AT THE BUYERS EXPENSE.

FOR PRODUCTS THAT HAVE BEEN CUSTOMISED SPECIFICALLY TO YOUR SIZE AND LIKING  [SUCH AS THE DOUBLE, TRIPLE, QUATTRO AND FULL HAND-PIECE] UNFORTUNATELY NO DIRECT RETURNS AND REFUNDS WILL BE ACCEPTED FOR CHANGE OF MIND - SO PLEASE DECIDE CAREFULLY.


IN THE EVENT WHERE A PRODUCT IS PROVEN TO BE FAULTY BY THE MAKER, EACH OUTCOME WILL BE BASED ON THE NATURE OF THE ISSUE AND DAMAGE TO THE PRODUCT. EITHER AN EXCHANGE/ RETURN/ REFUND WILL BE ISSUED OR A COMPLEMENTARY REPAIR UNDERTAKEN FOR THAT ITEM. THE SHIPPING IN THESE CASES WILL BE PAID BY KICK IN THE EYE.

KICK IN THE EYE DOES NOT TAKE RESPONSIBILITY IN THE EVENT WHERE NEGLECTFUL PACKAGING OF THE PRODUCTS BEING SENT BACK RESULTS IN FURTHER DAMAGE. IF THE PRODUCTS ARE NOT RETURNED WITH THE SAME PACKAGED PRECAUTIONS AS THEY WERE SENT IN AND BECOME DAMAGED IN TRANSIT, THE REFUND/ RETURN / EXCHANGE SITUATION WILL BE INVALID.

KICK IN THE EYE DOES NOT TAKE RESPONSIBILITY FOR UNREASONABLE TREATMENT OF PRODUCTS RESULTING IN DAMAGE CAUSED BY THE ACTIONS OF THE CUSTOMER.



JEWELLERY CARE

KICK IN THE EYE JEWELLERY WILL LAST A LIFETIME IF TAKEN CARE OF PROPERLY.


IS IT IS ADVISED TO BE GENTLE AND RESPECTFUL OF YOUR JEWELLERY, AS MARKS AND SCRATCHES MAY APPEAR ON THE SURFACES IF KNOCKED, SCRAPED OR DROPPED.

DON'T ALLOW YOUR JEWELLERY TO COME INTO CONTACT WITH CHEMICALS SUCH AS HOUSEHOLD CLEANING PRODUCTS OR CHLORINE.

TAKE OFF YOUR JEWELLERY WHEN PERFORMING LABOUR INTENSIVE TASKS.

SHINE YOUR JEWELLERY WITH A POLISHING CLOTH IF IT BECOMES DULL. IF PIECES BECOME DIRTY GENTLY SCRUB THE PIECE WITH WARM WATER, A SMALL AMOUNT OF UNINTRUSIVE CHEMICAL FREE DETERGENT AND A SOFT SYNTHETIC NAIL BRUSH. DRY THOROUGHLY.

STORE IN A CLEAN/DRY/SAFE  PLACE.